Serving Roanoke, Salem, Rocky Mount & Surrounding Areas
4.9 Stars | 5,276 Reviews
No water shouldn’t mean no answers. Wisler diagnoses the problem, gives you one fixed price before we start, and gets your water running again. We fix it if we can and replace it if we have to.
When your well pump fails, you feel it right away. There’s no water for the shower, the dishwasher, or the kitchen sink, and it rarely happens at a convenient time. Wisler Plumbing, Heating, Cooling & Electric provides well pump repair and replacement for homeowners in Roanoke, VA and the surrounding communities. Our licensed plumbers find the real cause of the problem, explain it in plain English, and give you honest options. You’ll know the exact price before any work begins.
Your well system is more than the pump. The pump, pressure tank, pressure switch, check valve, and wiring all have to work together, and a problem with any one of them can leave you without water.
Submersible and jet well pumps
Pressure tanks
Pressure switches
Control boxes
Check valves and related components
Sputtering faucets or air spurting from taps
Low or fluctuating water pressure
A pump that turns on and off constantly
Cloudy or gritty water
A sudden jump in your electric bill
If you notice any of these, call us early. A small repair now can prevent a full pump failure later.
Why do Roanoke-area homeowners choose Wisler? Because we do things the way our dad, Daniel Wisler taught us when he started the business in 1986: do what’s fair and right. Thousands of five-star reviews and a 4.9-star rating reflect that approach.
What you can count on:
One fixed price, known upfront. It doesn’t change based on how long the job takes or which technician shows up.
No unnecessary upsells. We don’t sell you what you don’t need.
Repair first, replace when it makes sense. If your pump can be repaired, we’ll repair it. If it’s time to replace it, we’ll show you why.
Licensed plumbers. Experienced technicians who treat your home with respect.
Many homes in the Roanoke Valley and surrounding counties rely on private wells rather than city water. That’s especially true in outlying and rural neighborhoods, where the well is the entire water supply. With offices in Roanoke, Salem, and Rocky Mount, our technicians are close to well owners across Roanoke County, Botetourt County, Bedford County, and Franklin County. We also offer water quality and water treatment services, so if your well water has taste, odor, hardness, or sediment problems, we can address those during the same visit.
A well pump problem is a no-water problem, and that’s why we offer emergency plumbing service. Schedule online and we’ll get a licensed plumber on the way. No surprises. We’ll tell you straight.
Our skilled Roanoke plumbers are licensed, background-checked, and continuously trained to stay current with industry best practices. We only hire professionals who meet our rigorous standards—including drug testing and clean driving records—so you can feel confident about who’s working in your home.
At Wisler, we believe in honest and transparent pricing. We provide detailed estimates upfront so you know exactly what to expect. There are no hidden fees or surprises.
Your satisfaction is our priority. We are committed to providing exceptional customer service and ensuring that all your plumbing needs are met with professionalism and care. Our goal is to establish lasting relationships with our clients. Build lasting relationships with our clients based on trust and reliability.
Watch for sputtering faucets, weak or fluctuating water pressure, air spurting from taps, cloudy or sandy water, a pump that cycles on and off rapidly, or a higher-than-usual electric bill. Complete loss of water is the most obvious sign, but the earlier symptoms give you a chance to fix the problem before you’re without water.
Most well pumps last about 10 to 15 years. Water quality, how often the pump cycles, well depth, and the condition of the pressure tank all affect lifespan. A pressure tank that has lost its air charge, for example, makes the pump work harder and can shorten its life.
It depends on the pump’s age, the cause of the failure, and the condition of the rest of the system. If the problem is a bad pressure switch, capacitor, or check valve, a repair is often the smart move. If the pump is near the end of its lifespan or the motor has failed, replacement is usually the better value. We’ll walk you through both options and won’t recommend anything you don’t need.
Cost depends on the type of pump, the depth of your well, the size of your system, and whether other parts need attention. Instead of guessing over the phone, we evaluate your system and give you one fixed price before we start. That price doesn’t change based on how long the job takes.
Many replacements can be completed in a single visit, though deeper wells or complications like a damaged pipe or wiring can take longer. Your technician will give you a realistic timeline once they’ve assessed your system.
The two are closely connected, and their symptoms overlap. A pump that turns on and off rapidly, for instance, is often caused by a waterlogged pressure tank rather than a failing pump. Because we inspect the whole system, we can pinpoint the true cause instead of replacing the wrong part.
If you don’t receive a monthly water bill from a utility and you have a pressure tank in your basement, garage, or utility room, you likely have a private well. If you’re not sure, we can tell you during a visit.
Yes. A well pump failure means no running water, so Wisler offers emergency service. Schedule an appointment any time.
Your well pump runs on electricity, so a power outage means no water. A standby generator can keep your pump, and the rest of your home, running through an outage. Wisler also installs generators, so we can help you plan for it.
Yes. Private well owners are responsible for their own water quality, and annual testing is widely recommended. If your water tastes or smells off, leaves stains, or looks cloudy, Wisler’s water quality services can help you find and fix the cause.
