Really thorough and didn’t try to sell a bunch of stuff I don’t need

The first thing Josh did after introducing himself was to have a look at the water heater to see what he had to work with. "Let me try this and check that first before we talk about buying a new water heater," he said.I knew I could trust him at that point. It turned out that there was just some build-up that needed to be removed for the unit to operate properly. He offered me the 3 options of replacement water heaters, but I opted to just use my current heater for now. Josh told me that although mine is 21 years old, it was in good shape. I was happy to pay the service fee. Yes, I would highly recommend Wisler to anyone who needs their services. I was hoping my old water heater would work for a while, but it was living on borrowed time. The very next morning I had no water since the pilot light failed again. I decided to replace the water heater. Chaz and Caleb installed the new water heater, answered my questions, and explained what they were doing and why. Like Josh, these guys were professional and courteous. Great job guys, and thanks!

I've requested many a plumbers assistance with a bunch of issues at our 1950s built house that has most of the existing plumbing still in tact. I've only had one of Wisler's drain techs come out on an emergency weekend call, but boy did they send the most professional and customer friendly tech for my first experience. Blake was phenomenal, and I mean it in every sense of the word. He stated that Wisler strives to bring "Chick-fil-a" style customer service and he brought that yesterday. Not to mention he went above and beyond to clear our drain that had a large brick fragment in the pipe (Long story). Instead of just cutting pipe, he has the customers wallet in mind and successfully attempted to roll the brick out of the line so that it could be cleared. To top it all off, our water main valve started to steady leak after I cut the water back on to the house, Blake calmly jumped into action to put a temporary fix in place. They were upfront with their pricing upon arrival and for the work he did, I'd pay it all over again. I thought good customer service with techs that are passionate about their craft were a dying breed. Blake changed my mind as they appear to be present at Wisler. Also, special shout out to the dispatcher who was working on 5/3/25, my basement was starting to flood with sewage, when I called Wisler all I got was care, understanding, and great customer service that put my mind at ease until the tech arrived. You all have an all-star squad. -Update 9/11/26-

Matt Davis is an excellent plumber. I will continue to use Wisler for my home needs because of my experiences with him.

Christian and Brandon have made a lasting positive impression on the Bruces through their attention to detail, knowledge and commitment to excellence while present in our home!

Difficult kitchen sink problem resolved easily by Chris.

Austin was very professional and explained things well. Very pleased with the service and would definitely recommend this company. Thank you Austin!

Amazing service. Would definitely recommend. Thank you

Excellent company, quick response and found the problems and fixed them quickly.

Our apportionment was for a maintenance checkup. Mr McMahon arrived @ the specified time, and did the check on our water system. He explained everything to me in detail. He was very professional. Thank you