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How We are Changing in 2020

Exciting News

We have some very exciting news involving how our organization will change starting in 2020: Weโ€™re going to be offering HVAC services to all of our clients and the community at large! Right now weโ€™re extremely busy at work to recruit competent people who fit into our organization and allow us to bring the HVAC trade onboard. Once we ramp up all of our systems and procedures, residential owner-occupied homes can come to us as a one-stop shop for water treatment, plumbing, drain cleaning, and HVAC as well.

Our Goals

One of the areas weโ€™ll be working on over the next four to six months is our installs (both plumbing and HVAC) to make sure we do a better job with lead times for our clients. For instance, if one of our plumbers goes out for a leaky pipe and they find that all the pipes are in rough shape, they may recommend a re-pipe of the home. Sometimes the job might take 3 to 5 days to complete, in addition to getting put on a schedule with a wait time of two or even three weeks. We want to be able to shorten that lead time so weโ€™re more responsive for these kinds of larger projects.

Continuing to Grow

This is a huge change for 2020, and weโ€™re definitely going to continue to grow. We anticipate 15% growth next year, and along with that growth comes more new people and more business. Weโ€™re on track to run our first HVAC calls at the end of this year, so by the time January rolls around we should be well in the groove of things.

 

If you have any questions about HVAC or plumbing, contact us online or give us a call at 540-483-9382.